Dental and medical practices · Dental & medical
An AI receptionist for orthodontic practices
Orthodontics runs on consultations, adjustments and many calls from parents. A receptionist can handle the repetitive ones.
Typical calls
Most calls fall into a few categories.
- Free-consultation requests
- Adjustment and retainer visits
- Broken bracket or wire questions routed to staff
- Billing and insurance questions taken as messages
Parents on the line
Many callers are parents calling on a child's behalf. The call flow should collect both names and the best callback number.
Limits
It should not advise on treatment. It takes the details and flags urgent issues.
Common questions
Can it book consults?
Yes, if your calendar allows it, or it requests one for staff to confirm.
Does it speak to children?
Plan for parents as the main callers.
Want to talk it through?
Tell us what you are dealing with. We will give you a straight answer on whether automation is worth it for your business.