Dental and medical practices · Dental & medical
Call recording consent for AI receptionists
This is general information, not legal advice. State laws on recording phone calls differ, and the safe approach is to disclose recording at the start of every call.
One-party vs all-party
Some states require only one party to consent. Others require everyone on the call. Pennsylvania, Maryland, Florida, Illinois and Massachusetts are commonly listed as all-party states.
The safe default
Have the greeting say the call may be recorded, regardless of state.
Talk to a lawyer
Laws change and have exceptions. Confirm with an attorney in your state.
Common questions
Does the AI count as a party?
Treat recorded calls conservatively and disclose.
Can we skip recording?
Yes. You can disable recording and rely on summaries.
Want to talk it through?
Tell us what you are dealing with. We will give you a straight answer on whether automation is worth it for your business.