Dental and medical practices · Dental & medical

An AI receptionist for dental practices

A dental front desk is asked to greet patients, verify insurance, collect payments and answer the phone at the same time. An AI receptionist covers the phone so calls stop going to voicemail while the team is chairside.

What it handles

It answers every call, asks the questions you set, and books or requests an appointment. It records a short summary so your team can follow up.

  • New-patient requests with name, phone and reason for visit
  • Cleaning and recall booking requests
  • Hours, address, parking and insurance-accepted answers you approve
  • Emergency calls transferred to a person

What it should not do

It should not give clinical advice, quote treatment costs it has not been given, or promise a time you have not approved. If it does not know, it takes a message.

How to try it

Call (412) 830-7588 and pretend to be a patient. That is the same kind of receptionist we would set up with your practice name and rules.

Common questions

Will patients know it is an AI?

The greeting says it is an automated assistant, and it says so again if asked.

Does it replace my front desk?

No. It covers calls the team cannot reach and hands off anything sensitive.

Is it HIPAA compliant?

We do not claim that. Before any patient information flows, confirm a signed business associate agreement with every vendor involved, including us.

Want to talk it through?

Tell us what you are dealing with. We will give you a straight answer on whether automation is worth it for your business.