Property managers · Pittsburgh
Rules-based vendor dispatch for property managers
Once a request is triaged, it still has to reach the right vendor. Simple rules handle routine jobs and leave exceptions to a person.
Write the rules
- Which vendor handles which trade and property
- Spending limits before owner approval is needed
- What counts as an emergency dispatch
- How to handle a vendor who does not respond
Approvals
Jobs over the limit or outside the rules go to a person to confirm first.
Close the loop
Confirm completion with the tenant and record costs and notes against the unit.
Related reading
See maintenance triage and human-in-the-loop AI.
Common questions
Can dispatch be fully automatic?
For routine, low-cost jobs with clear rules, sometimes. Keep approvals for the rest.
What about preferred vendors?
Put them in your rules so the system follows your preference.
Want to talk it through?
Tell us what you are dealing with. We will give you a straight answer on whether automation is worth it for your business.