Dental and medical practices · Dental & medical
Appointment reminders and no-shows
No-shows cost time and revenue. Reminders help, but the rules for automated calls and texts are strict.
Reminder options
Calls, texts or email, depending on patient consent.
Consent matters
Automated calls and texts can fall under the Telephone Consumer Protection Act. Confirm consent practices with an attorney.
Measure it
Track no-show rate before and after, using your own numbers.
Common questions
Will reminders eliminate no-shows?
No. They may reduce them.
Do patients have to opt in?
Often, for texts. Check the rules.
Want to talk it through?
Tell us what you are dealing with. We will give you a straight answer on whether automation is worth it for your business.